Kempinski Residences takes the protection of your privacy very seriously. This privacy policy (hereinafter referred to as "Privacy Policy") shall help you to understand which information we collect and how we use such information.
a) Personal Information, Consent and Contact Form
When you visit our web site, you may wish to contact us. For this purpose we prepared a contact form where we ask you for personal information (hereinafter referred to as "Personal Information"). This Personal Information refers to any information that can be used to identify you as an individual, such as your name, zip/postal code, e-mail address and phone number. In the Contact Form you may also add your preferences and interests, any questions or comments and you may choose to be placed on our mailing list to receive news and other information from Kempinski Residences and its affiliates (reference herein to "Affiliates" include any legal entity controlling, controlled by or under common control with Kempinski Residences and any licensees of such Kempinski entities developing, owing or operating a property under the "Kempinski" brand). If you wish to be removed from this list, you may ask for it at any time.
Your Personal Information will be used exclusively for the purpose of providing the service or information you have requested. By submitting Personal Information to us, and/or by using our site, you agree that we may collect, use and disclose your Personal Information in accordance with this Privacy Policy and as permitted or required by law. Please note that any e-mail communication is not secure. Despite the fact that Kempinski Residences uses up-to-date data and security guidelines and modern technical safety measures, there is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to us by e-mail. We recommend that you do not include any confidential information when using e-mail. If you are uncomfortable providing Personal Information over the Internet, you can always call us or send us a fax or a postal letter to the address below (paragraph 4).
b) Cookies, ID Number and Protocol
When you visit www.kempinski-residences.com your computer is given automatically a so-called "cookie". A cookie is a small, unique identifier text file and does not contain any information that can identify you. Cookies allow us to see which areas of our website are popular and this helps us to improve our site and our service. Of course, you can always choose not to receive a cookie by adjusting the settings of your internet browser. Once you visited our website and accepted our cookie, an ID number is assigned to your computer whenever you visit our website. The ID number allows us to log your session in order to better assist you should you require any service or support. As long as you do not enter Personal Information in the web site, you remain anonymous. Once you enter Personal Information, we associate your ID number with your Personal Information so we can recognize you on future visits. In addition, your accessing the website may be recorded in a protocol. We may use this data for exclusive and anonymous statistical evaluations and for editorial purposes.
a) News, Services and Marketing
Your Personal Information allows us to contact you and to provide you with the services or information you requested for. We may also use this Personal Information to inform you of offers or other information that may be of interest to you. In order to do this, your Personal Information may be shared with our Affiliates or a third party, including a customer relationship management company and/or a marketing and communications company. These companies are under contract with Kempinski Residences and/or its affiliates and must agree that such information will never be sold, rented, exchanged or in any way transferred. If you do not wish to receive information from Kempinski Residences you may send an e-mail to info.residences@kempinski.com.
We may use your Personal Information or we may contact you to conduct surveys or focus groups to receive your views, opinions and comments of our properties and service delivery. Such surveys may be conducted by a third party which is under contract with us and which will be required to protect your Personal Information according to this Privacy Policy.
b) Share of Information
We may share your Personal Information with our Affiliates or with agents, contractors or third party service providers of Kempinski Residences in order to improve our service and to comply with your requests. In this event, we make sure that such parties will protect your Personal Information according to this Privacy Policy. In addition, we will only share Personal Information outside Kempinski Residences and its Affiliates without your consent, if (i) it is required or authorized by law; (ii) it is required to provide you with services or information you have requested, in which case you will be considered to have given your implied consent; (iii) you have failed to pay amounts owed to a property; and (iv) any unlawful activity is suspected.
c) Storage of Information
We store your Personal Information as long as it is required by law or as long as there is a business purpose for doing so. From time to time we may delete your Personal Information.
a) Amendments and Modifications
This Privacy Policy was produced and posted on www.kempinski-residences.com on June 11, 2007. We reserve the right to modify or amend this Privacy Policy at any time and for any reason. If there are material changes to this Privacy Policy we will notify you about such changes prior to implementing them. Regardless of later updates, we will abide by the information privacy practices described in this Privacy Policy at the time you provided us with your information.
b) Applicable Law
Kempinski Residences S.A. does business worldwide as Kempinski Residences and is a company duly organized and existing under the laws of Switzerland. As such, the Swiss Bundesgesetz über den Datenschutz (DSG) applies to our company. We apply the requirements of this law to how we handle all Personal Information wherever received, and each property managed by Kempinski Residences complies with the local privacy laws of the jurisdiction where it is located.
4. Contact
If you have any questions or concerns regarding this privacy policy, we are happy to assist you. Please contact us under the following address:
Kempinski Residences S.A.
28, Boulevard du Pont d'Arve
1205 Geneva, Switzerland
T +41 22 596 44 50
F +41 22 596 44 55
E-Mail: info.residences@kempinski.com
Website: www.kempinski-residences.com
